Sentisum's system is hosted in AWS in container based.

MFA is enabled for all the users to increase the security levels. The primary objective of multi-factor authentication is to reduce the risk of account takeovers and provide additional security for users and their accounts. Since over 80% of cyber breaches happen due to weak or stolen passwords, MFA can provide added layers of security necessary to protect users and their data.

Both role based and user based access controls are available for the Sentisum product suite.

Sentisum maintains a rigorously documented Incident Response Plan that serves as our predefined procedure for handling potential security incidents. This plan is systematically reviewed, tested, and approved by appropriate stakeholders on an annual basis to ensure readiness and effectiveness in responding to security incidents.

Sentisum engages in thorough annual risk assessments that span multiple critical teams, including engineering, security, privacy, legal, and AI safety, among others. These assessments are designed to identify and address significant vulnerabilities within our operational environment. The findings from these assessments are carefully reviewed and considered by an executive risk committee, which integrates these insights into broader organizational strategic planning.

Sentisum is committed to maintaining robust asset management practices that span both virtual and physical assets. Our asset management policy is designed to systematically identify and catalog organizational assets while defining appropriate protection responsibilities and is updated annually.

Sentisum is committed to maintaining a high level of security and privacy awareness among its personnel through comprehensive annual training programs. This training covers critical topics secure communication, data classification, phishing, physical security, social engineering, data privacy, third-party/application security, laptop standard, protect data, and acceptable use.

To ensure the integrity and security of our operations, all new Sentisum employees undergo a thorough background check and sign a non-disclosure agreement upon joining. These measures are part of our annually reviewed HR security policy, which mandates compliance with company policies and procedures designed to safeguard organizational assets and information.

Sentisum conducts a comprehensive risk assessment regularly to evaluate the current security posture of our systems, applications, and processes. This assessment was conducted by our internal security team in collaboration with external cybersecurity experts to ensure a thorough and unbiased evaluation.

Sentisum has a high level network diagram

We recently engaged a leading cybersecurity firm to conduct a thorough penetration test of our systems. The objective of this test was to assess our infrastructure, applications, and security protocols against current and emerging threats.

Sentisum performs regular vendor risk assessment to evaluate the security practices of our key vendors and partners. This assessment was conducted by our internal security team in collaboration with external cybersecurity experts to provide a comprehensive evaluation.

We have a strong internal password policy that includes a requirement for MFA . Passwords are required to meet industry-leading complexity requirements and are stored in a company managed password manager.

Sentisum internal systems access is restricted by stringent access control measures monitored and updated according to industry best practices on a regular basis. Access to internal systems is adherent to the principles of least privilege and separation of duties, subject to regular review by administrators, documented with clear rationales for provisioning and changes, and revoked according to strict termination policies.

In the event of a data breach involving customer data, notifications will be sent in accordance with the terms of the MSA.

You can contact our data protection officer at

contact@sentisum.com in matters related to Personal Information processing.

Personnel perform security and privacy awareness training on an annual basis. Topics covered include: Passwords, Mobile devices, Social Engineering, Physical security, Phishing and compliance with SOC 2 TYPE 2

We have a formal Business Continuity and Disaster Recovery plan, which is exercised, reviewed and approved annually. Sentisum also conducts regular testing of critical services, backup systems and operational infrastructure to ensure business continuity requirements are met. Our risk assessment program and business impact analysis are scoped across the organization, reflecting our commitment to preparedness across business areas.

At Sentisum, the production, staging, and development environments are maintained as distinct entities to safeguard operational integrity and data confidentiality. In these separate environments, customer data is strictly prohibited from use in non-production settings, thus ensuring that developmental and testing activities do not compromise data security.

Sentisum's infrastructure is hosted by AWS

Sentisum captures backups on a regular basis to ensure internal and customer data is protected from loss according to our Business Continuity and Disaster Recovery procedures.

All customer data is encrypted in-transit. Sentisum is committed to following encryption best practices per industry guidelines and continually reviews the rigor of current encryption standards.

All customer data is encrypted at-rest. Sentisum is committed to following encryption best practices per industry guidelines and continually reviews the rigor of current encryption standards.

Sentisum Security Defense and Intelligence Team actively monitors the environment for known attacker tactics, techniques, and procedures (TTPs), as well as known malicious binaries and other suspicious activities. These regular activities are complemented by periodic reviews and investigations into anomalous activities to discover unknown threats occurring on a regular cadence.

All employee endpoints are protected with an advanced EDR solution. Endpoint security signals are monitored regularly for anomalous activity.

To protect the confidentiality and integrity of information stored on all employee endpoints, Sentisum mandates full-disk encryption. Additionally, we continuously monitor endpoint security signals to promptly identify and investigate any anomalous activity.

Safeguarding customer privacy is a core commitment of Sentisum's service.

Additional information on our privacy practices can be found at:

https://www.sentisum.com/about/privacy-policy

Sentisum is committed to upholding robust and compliant data processing practices.

Cyber insurance is an integral part of security risk reduction at Sentisum. We maintain an insurance policy with cyber coverage in the event of a security incident that results in financial damages.

A network diagram is a visual representation of a network's structure and components.

Our network activity is logged with specialized detection logic in place to identify potential security threats such as unauthorized access or anomalous behavior. These systems are critical for the early detection of attacks, allowing us to identify attackers and other anomalous behavior and generate alerts for further investigation.

To safeguard our infrastructure, Sentisum utilizes a combination of traditional firewalls. These tools allow us to monitor and control the flow of network traffic, preventing unauthorized access and ensuring data integrity and security